On June 29th we will be opening our lobbies to our customers!

Please be advised that all customers entering the lobby will be required to wear face masks and practice social distancing. Our drive-thru services will continue to operate as normal for those who are unable to accommodate.

Thank you for your patience as we make changes to our branches ensure the safety of our customers and employees. 

 

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Contact Us

If we've learned anything in the nearly 120 years of banking in Western New York, it's that listening to our customers makes us better...and stronger.

 

Lost or Stolen Card

If you suspect your Bank of Holland credit or debit card is lost, stolen, or otherwise compromised, please report it immediately. These numbers are open 24/7:

24/7 Card Care Center

 MasterMoney Debit Card: 1-833-357-0004

Services provided:

  • Transaction Inquires
  • PIN counter resets
  • CardValet support
  • Damaged card replacements
  • PIN reissue via mailer
  • Temporary Limit increases

Debit Card Activation or Pin Change

To activate your Bank of Holland debit card or change your debit card pin number please use the following number:

Agent Connect

To chat with a live agent concerning an issue that you are currently being helped with, please use Agent Connect and provide the credentials that were given to you by the person assisting you.

 

Please contact us with your questions, comments, concerns, and kudos using the convenient online form below and we'll respond promptly. Or reach us at either of our branches during business hours.

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